Friday, April 25, 2014

Why are electrical bills so high? I asked some knowledgeable folks at the Public Service Commission.....

According to the New York Public Service Commission pricing for electricity is directly tied to the price of natural gas.  Because of the long and very cold winter we just spent, both demand for electricity and the price of natural gas has been very high state-wide.  This has been the case for the past several months. As a result of the high price of natural gas, and the high demand for electricity, prices for electricity have been high.

Some good news: The price of electricity is forecasted to decrease with coming of spring's more moderate temperatures, and the subsequent reduction in demand for electricity (and the natural gas that is used to create it).

Small help:  Central Hudson is said to work out payment plans with customers overwhelmed by recent price increases. Those customers should call Central Hudson's Customer Service to discuss that option.  That number is: (845) 452-2700.

If Central Hudson is not responsive to those requests, Customers are encouraged to contact the New York State Public Service Commission as follows:

On-line: You can: file a complaint or comment on Commission proceedings, or Ask-A-Question by sending an email  about your utility service to: web.questions@dps.ny.gov

By Telephone: Helpline (general complaints and inquiries): 1-800-342-3377 (8:30 am - 4:00 pm) Competitive Energy Hotline complaints about Energy Service Companies: 888-697-7728 (8:30 am - 4:00 pm) Hotline for terminations of gas or electric service: 800-342-3355 (7:30 am - 7:30 pm)

By Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223

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